Exchanges

If your jewelry isn’t quite right, we’re happy to help you exchange it within 30 days of delivery 💕

Here’s how it works:

1. Request your exchange

   • Email us at 📧 [e-mail] with your order number and the item(s) you’d like to exchange.

2. Return your original item

   • Send the item back using a tracked shipping service.

   • Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

   • Once your return is on its way, please email us the tracking number and link so we can monitor its progress.

3. Receive your replacement

   • Once your return is on the way (with tracking provided), we’ll arrange shipment of your replacement jewelry. ✨

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📌 Note about earrings
For hygiene reasons, earrings can’t be returned or exchanged — even if they haven’t been worn.

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💡 Tip: Let us know the exact product name and variant (e.g. color or size) you’d like for your exchange, so we can get it right the first time.